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12 month warranty on repairs.
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72 hour maximum turnaround on receipt of product.
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Product upgrade available.
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Optional Software upgrade.
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Replacement product if applicable.
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Fixed Price repairs.
Service Express Process
> Select your product from the dropdown list to the left
> Enter the product's serial number
> Select if you want the software upgraded
> Identify fault condition - please provide as much information as possible.
> Select 72 hour or next day 24 hour service.
> Add to basket.
> Go to checkout and login or register.
> Existing Eurotherm customers enter account number.
> Complete the transaction and you will see on screen confirmation and also receive email
confirmation.
> You will also receive a packing note by email - print it and put it in the box with the product you are returning.
> Send to the Eurotherm Service Centre address.