Service Express Process

> Select your product from the dropdown list to the left

> Enter the product's serial number

> Select if you want the software upgraded

> Identify fault condition - please provide as much information as possible.

> Add to basket.

> Go to checkout and login or register.

> Existing Eurotherm customers enter account number.

> Complete the transaction and you will see on screen confirmation and also receive email

confirmation.

> You will also receive a packing note by email - print it and put it in the box with the product you are returning.

> Send to the Eurotherm Service Centre address.